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Don’t Let IT Be an Afterthought

Together, we’re always one step ahead. With our proactive planning and open communication, we’ll ensure your technology enables you to seamlessly scale your business.

Our Success Promise To You

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Less Downtime

Faster resolution leads to more
productivity

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Predictable IT

Efficient budgeting, fewer headaches

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Easier Company Growth

Focus on your strengths; we’ll handle the IT

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Happier Employees

Always equipped with the latest technology

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Transparent Spending

Stay informed with our VCIO process

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Reduced Cyber Risk

Proactive IT planning and risk mitigation

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Level-Up Your Business With Our IT Services

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Managed IT

Comprehensive oversight and maintenance of your IT infrastructure, ensuring optimal performance and uptime.

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Cloud Services

Managed cloud services deliver end-to-end support for cloud computing, including maintenance, security, and performance optimization, allowing companies to efficiently utilize cloud resources without extensive in-house expertise.

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Cybersecurity

Protects your digital assets from cyber threats through advanced security measures, monitoring, and incident response.

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Business Continuity / Disaster Recovery

Ensures minimal disruption to business operations by implementing robust plans for data backup and system recovery.

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Business Communications

Delivers modern voice communication solutions through VoIP technology, enhancing call quality and reducing costs.

Years in Business

Minutes Average Ticket

Response Time

Percent Client Retention Rate

Who We Are

Since our inception in 1995, Mega-Byte has dedicated ourselves to offering top-tier IT support to businesses across Northeast Ohio, Northwestern PA, Western and Central New York, among other areas. We deliver enterprise-level services at prices feasible for small businesses. Leveraging years of experience, Mega-Byte has refined our workflows and best practices around a proactive approach, ensuring that businesses can concentrate on their core operations rather than being sidetracked by technology concerns.

Our comprehensive IT management comes second to none, functioning as an outsourced IT department that anticipates and resolves your issues before they escalate. Our services span from maintaining servers and network infrastructure to managing workstations and mobile devices, ensuring holistic tech solutions. Mega-Byte’s dedication to a layered cybersecurity strategy, robust technical support, and deep industry expertise across various sectors significantly enhances our clients’ operational efficiencies. With a remarkable 95% client retention rate, Mega-Byte not only promises reliability and security, but delivers a partnership built on trust and tailored support, driving businesses towards future growth and stability.

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TESTIMONIALS

Mega-Byte is fast, dependable and honest! They are willing to take jobs that others won’t take. Nothing is too difficult for them and is done in half the time of any computer repair place I’ve ever dealt with. Simply the best!

– Michele R.

As always, you amaze us with how accommodating you are to our needs.

– Non-profit Client

Was very pleased with the results and found the Mega-Byte representative very helpful and cordial. Appreciated how he arrived as scheduled. Would always call Mega-Byte if any further questions arise.

– Religious Client

Responsive and solved my issue completely in one phone call.

– Manufacturing Client

Everything was resolved! Dan did a great job fixing my issue. Grateful for Dan and his expertise.

– Non-profit Client